To recall an email, both the sender and the recipient must have a Microsoft 365 or Microsoft Exchange email account in the same organization and use Outlook as the email client. You can recall an email when you forget to include an attachment, send the email to the wrong person or notice spelling or grammatical errors. Related: How To Write a Professional Email When can I recall an email in Outlook? In this article, we discuss how to recall an email in Outlook and some tips to avoid the need to recall a message. It's important for anyone who uses Outlook for emailing to understand how to recall their messages. This feature allows you to recall an email and send a new one before the recipient officially receives it. Close the Preferences window and choose to save your changes if prompted.Recalling an email in Microsoft Outlook is a useful tool for corresponding with others in the workplace.Under 'Sent Mailbox' be sure to select the correct mailbox as 'Sent' folder on the server.

Select the 'Mailbox Behaviours' tab on the right.Choose the 'Accounts' Tab at the top, then select the account you wish to adjust in the list on the left.Open Mail and choose the 'Mail' menu in the upper left.Ensure that the folder called 'Sent' is checked off under the 'On the Server' section.Under Mailbox Behaviours, tap on 'Sent Mailbox'.Select the account with which you are having trouble syncing the Sent folder.For device-specific support, we recommend contacting an IT support company as device-specific support is not included in your website support.Ĭhange where sent email messages are saved. Rocketspark doesn't keep a full list for configuring the folder locations for all devices and software but we have included a few common devices below. Because the webmail site uses the 'Sent' folder we'd recommend settings all devices to use this folder as well.

The best solution is to have all software and devices using the same sent folder so a full history of sent emails can be seen in all places. Also if you are using a device you might need to also configure your sent emails to be stored in the same folder.

The Rocketspark webmail site puts sent emails in the 'Sent' folder but other software like Outlook might use the 'Sent Items' folder. This is commonly due to different software deciding to place the sent messages in different IMAP folders. In some email account programmes, you may find that your sent messages are missing across all of your devices.

How do you find sent mail in outlook